Question 1

How to push your Certification to Booking.com through Because.eco

Accepted Answer

${youtube}How to push your Certification to Booking.com through Because.eco

Access Your Dashboard:

Log into your account on the Certitur dashboard panel
Navigate to the "My Connections" section.

Select Your Property/Building:

In the "My Connections" section, choose Booking.com/Because.eco category, then click on Connect property/building and choose the property/building you want to list under the Sustainability Certification filter.
Click on "Connect Property" or "Connect Building"

Property/Building Status:

If your property/building does not yet have a valid certification, its status will appear as "Pending Certification".
After submitting your certification request, it will be sent to Because.eco
Once the certification is accepted by Because.eco, the status will change to "OK".

Access the Certification Platform (Because.eco):

If you don’t already have an account on Because.eco, create a new one ${color}[#ff0000](**using the same email address that you used for your Certitur extranet **)account.
Verify your email address to complete the registration process.

Synchronize Your Property/Building:

In Because.eco, find the property/building you want to verify.
Select the Accommodation or Hotel category to synchronize your certification with your Booking.com ID.

Set Up Synchronization:

Go to Settings > Profile Information > Sales Channels.
Enter your property's or building Booking.com ID.

| After completing

Question 2

How it works

Accepted Answer

${youtube}How it works

1 Create Property

Q: How it works

<p>${youtube}<a href="F3PJkxVQjZQ">How it works</a></p> <h1 id="1createproperty">1 Create Property</h1> <p>First and foremost, you need to create a property within the 'My Properties' tab. There, you will upload a representative photo, the address of the property and some other details</p> <h1 id="2phototour">2 Photo Tour</h1> <p>The Photo tour is mandatory to get your properties validated. You will need to be physically in the property and use your phone. Anyone within your company can do the tour! You can learn more here: <a href="https://www.sustonica.com/tour/">Photo Tour</a></p> <h1 id="documentsguide">Documents &amp; Guide</h1> <p>Anything additional that can help you prove you're working towards sustainability will help you improve your Certitur Score. Here's where you can upload invoices and your guidebook to do so! You can learn more here: <a href="https://www.sustonica.com/documentation/">Documentation</a></p> <h1 id="4sendtoauditor">4 Send to Auditor</h1> <p>Once you have gone through the necessary steps, you will see the 'Audit' tab unlocks, and you will be able to review and validate the information before sending it to the Auditor</p>

Q: How to create a Guidebook

<p>${youtube}<a href="weLWJ6oNHp4">Hot to create a guidebook</a></p> <p>How to Create a Guidebook for Certification Creating a guidebook is an essential step in demonstrating that your property meets the required criteria during the certification process. Follow these steps to create a new guidebook:</p> <p><strong>Access the Guidebooks Section:</strong></p> <ul> <li>Go to the 'My Guidebooks' section in your dashboard.</li> <li>Click on 'Add' to create a new guidebook.</li> </ul> <p><strong>Name and Organize the Guidebook:</strong></p> <ul> <li>Give your guidebook a clear name.</li> <li>Add the corresponding URLs or files that support each of the required sustainability criteria.</li> <li>If possible, separate the content into sections to ensure the auditors can easily find the specific information they need.</li> </ul> <p><strong>Reuse for Multiple Properties:</strong></p> <ul> <li>Once the guidebook is created, you can use the same one for multiple properties.</li> <li>To do so, go to the property pages, click on 'Guidebook', and select your guidebook from the dropdown menu.</li> </ul> <p>By following these steps, you'll ensure that your guidebook meets all certification requirements and simplifies the auditing process.</p>

First and foremost, you need to create a property within the 'My Properties' tab. There, you will upload a representative photo, the address of the property and some other details

2 Photo Tour

The Photo tour is mandatory to get your properties validated. You will need to be physically in the property and use your phone. Anyone within your company can do the tour! You can learn more here: Photo Tour

Documents & Guide

Anything additional that can help you prove you're working towards sustainability will help you improve your Certitur Score. Here's where you can upload invoices and your guidebook to do so! You can learn more here: Documentation

4 Send to Auditor

Once you have gone through the necessary steps, you will see the 'Audit' tab unlocks, and you will be able to review and validate the information before sending it to the Auditor

Question 3

How much does a validation credit cost?

Accepted Answer

We offer a transparent pricing structure for our vacation rental certification:

Starter Package: €120.00 per Property validation

Valid for your website and Online Travel Agencies (OTAs).
Fully digital, automated, and secure process.
Certification is valid for 1 year.
No obligation to renew after the first year.

Question 4

How to create a Guidebook

Accepted Answer

${youtube}Hot to create a guidebook

How to Create a Guidebook for Certification Creating a guidebook is an essential step in demonstrating that your property meets the required criteria during the certification process. Follow these steps to create a new guidebook:

Access the Guidebooks Section:

Go to the 'My Guidebooks' section in your dashboard.
Click on 'Add' to create a new guidebook.

Name and Organize the Guidebook:

Give your guidebook a clear name.
Add the corresponding URLs or files that support each of the required sustainability criteria.
If possible, separate the content into sections to ensure the auditors can easily find the specific information they need.

Reuse for Multiple Properties:

Once the guidebook is created, you can use the same one for multiple properties.
To do so, go to the property pages, click on 'Guidebook', and select your guidebook from the dropdown menu.

By following these steps, you'll ensure that your guidebook meets all certification requirements and simplifies the auditing process.

Question 5

How to buy a credit?

Accepted Answer

To purchase validation credits, navigate to the "Buy Credits" option in the menu. Validation credits are used to send your properties for auditing, with each credit equaling one property validation.

Steps to buy credits:

**Select the Number of Credits: **Use the "+" or "-" buttons to choose how many validation credits you want to purchase.
Review the Total Amount: The total cost will be shown below, excluding tax. If you're outside of Spain and have a valid tax ID, you can purchase credits tax-free by entering your company details on the next screen.
**Proceed to Payment: **Click the green button labeled 'Buy Credits Now'. You will be redirected to Stripe Checkout to complete the payment process.
Credits Available: After payment, the credits will be added to your account and can be used to send properties for auditing.

|| Remember that if you are buying from a company in the european union or spain you will need to indicate your vat number.

Question 6

What is the Guidebook for the Certification Process?

Accepted Answer

The Guidebook is component of the certification process. It serves as a document where property owners demonstrate their commitment to sustainability and local engagement by including information required by the certification criteria.

The guidebook is reviewed during the audit to ensure that your property provides valuable information that promotes sustainability and supports the local community.

As part of the certification process, your guidebook should include the following:

**List of locally sourced food stores: **Include shops that sell locally produced goods, supporting regional farmers and reducing the environmental footprint.

**List of vegetarian restaurants: **Provide a list of nearby restaurants that offer vegetarian options, promoting sustainable food choices.

**List of organic food restaurants: **Include restaurants that serve organic, sustainably sourced meals.

**List of local volunteering work: **Highlight opportunities for guests to get involved in local volunteering initiatives, encouraging engagement with the local community.

**List of local heritage sites: **Provide a list of culturally significant locations that help preserve local history and heritage.

**List of off-the-beaten-path sites: **Share recommendations for unique, lesser-known attractions that offer a more authentic local experience.

List of local EV-charging stations: Include nearby charging stations to support electric vehicle users and promote eco-friendly transportation.

**List

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