7.- Auditor Competence and Qualification
7.1.- Industry Knowledge and Experience
Our auditors are selected based on their comprehensive industry knowledge and extensive experience, ensuring the highest standards of competence and qualification. Their knowledge is honed through years of hands-on experience in various capacities within the hospitality sector.
While we maintain a team of validators and reviewers with diverse backgrounds, they must have a good understanding of the hospitality industry, including its specific dynamics, operational practices, and regulatory requirements.
7.2.- Certification Expertise
Our auditors are required to demonstrate their prior experience and competency in sustainability assessments and certification processes to be eligible for our team. They must provide documented evidence of their successful completion of training programs, as well as a verifiable history of issuing certifications in the field. This rigorous selection process ensures that our auditors have the necessary qualifications and practical experience to conduct assessments with precision and credibility, upholding the standards of our certification program.
7.3.- Training and Qualifications
To further enhance their qualifications, our auditors hold relevant ISO certifications, such as ISO14001 Environmental Management and ISO50001 Energy Management Lead Auditor accreditations. This accreditation showcases their technical expertise in environmental and energy management.
Verifiers and Reviewers need to have knowledge of ISO 14001 or environmental topics.
7.4.- Impartiality and Objectivity
Ensuring and verifying the impartiality of auditors is a fundamental aspect of maintaining the integrity of a certification process.
Code of Conduct: Our auditors are required to adhere to a strict code of conduct that emphasizes impartiality, objectivity, and ethical behavior throughout the certification process. This code serves as a clear guideline for their behavior and decisions.
Conflict of Interest Declarations: Auditors are required to declare any potential conflicts of interest before taking on an assessment. This includes any financial or personal relationships that could compromise their impartiality. Declarations are reviewed and assessed to ensure transparency.
Internal Review Process: We conduct internal reviews and audits of the auditor's work to assess their adherence to impartiality principles. These reviews evaluate whether their assessments are free from bias and external influence.
7.5.- Continuing Professional Development
We require that our auditors actively engage in ongoing professional development to stay at the forefront of sustainability, certification, and hospitality industry practices. Some examples of the professional development activities they can participate in include:
• Sustainability Workshops and Conferences
• Continuing Education Programs
• GSTC Training and Webinars
• Industry Publications and Research
• Networking and Collaboration
• Training on New Certification Standards
7.6.- Quality Assurance Measures
At Certituir, we prioritise the competence and qualification of our auditors to uphold the highest standards of quality and credibility in our certification process. We have robust quality assurance mechanisms in place to ensure that our auditors possess the necessary expertise and knowledge to conduct thorough and reliable assessments. These mechanisms include:
Training: Our auditors undergo our comprehensive training programs focused on the Certitur sustainability assessments. This training program equips them with the latest knowledge and best practices to conduct evaluations with precision and consistency.
Experience and Expertise: We have carefully selected an auditor consultancy that has significant experience and expertise in the hospitality, sustainability, and green certification domains.
ISO Certification: Our auditors hold relevant ISO certifications, such as ISO14001 Environmental Management and ISO50001 Energy Management Lead Auditor accreditations. These certifications demonstrate their technical prowess and commitment to promoting environmentally responsible practices.
Continuous Professional Development: Our auditors engage in ongoing professional development, including workshops, training sessions, and industry conferences. This continuous learning approach keeps them up-to-date with evolving sustainability practices and certification methodologies.
Standardisation and Consistency: We maintain standardised assessment procedures and criteria to ensure consistency across all auditors' evaluations. This helps avoid discrepancies and ensures uniformity in the certification process.
Our auditors are selected based on their comprehensive industry knowledge and extensive experience, ensuring the highest standards of competence and qualification. Their knowledge is honed through years of hands-on experience in various capacities within the hospitality sector.
While we maintain a team of validators and reviewers with diverse backgrounds, they must have a good understanding of the hospitality industry, including its specific dynamics, operational practices, and regulatory requirements.
7.2.- Certification Expertise
Our auditors are required to demonstrate their prior experience and competency in sustainability assessments and certification processes to be eligible for our team. They must provide documented evidence of their successful completion of training programs, as well as a verifiable history of issuing certifications in the field. This rigorous selection process ensures that our auditors have the necessary qualifications and practical experience to conduct assessments with precision and credibility, upholding the standards of our certification program.
7.3.- Training and Qualifications
To further enhance their qualifications, our auditors hold relevant ISO certifications, such as ISO14001 Environmental Management and ISO50001 Energy Management Lead Auditor accreditations. This accreditation showcases their technical expertise in environmental and energy management.
Verifiers and Reviewers need to have knowledge of ISO 14001 or environmental topics.
7.4.- Impartiality and Objectivity
Ensuring and verifying the impartiality of auditors is a fundamental aspect of maintaining the integrity of a certification process.
Code of Conduct: Our auditors are required to adhere to a strict code of conduct that emphasizes impartiality, objectivity, and ethical behavior throughout the certification process. This code serves as a clear guideline for their behavior and decisions.
Conflict of Interest Declarations: Auditors are required to declare any potential conflicts of interest before taking on an assessment. This includes any financial or personal relationships that could compromise their impartiality. Declarations are reviewed and assessed to ensure transparency.
Internal Review Process: We conduct internal reviews and audits of the auditor's work to assess their adherence to impartiality principles. These reviews evaluate whether their assessments are free from bias and external influence.
7.5.- Continuing Professional Development
We require that our auditors actively engage in ongoing professional development to stay at the forefront of sustainability, certification, and hospitality industry practices. Some examples of the professional development activities they can participate in include:
• Sustainability Workshops and Conferences
• Continuing Education Programs
• GSTC Training and Webinars
• Industry Publications and Research
• Networking and Collaboration
• Training on New Certification Standards
7.6.- Quality Assurance Measures
At Certituir, we prioritise the competence and qualification of our auditors to uphold the highest standards of quality and credibility in our certification process. We have robust quality assurance mechanisms in place to ensure that our auditors possess the necessary expertise and knowledge to conduct thorough and reliable assessments. These mechanisms include:
Training: Our auditors undergo our comprehensive training programs focused on the Certitur sustainability assessments. This training program equips them with the latest knowledge and best practices to conduct evaluations with precision and consistency.
Experience and Expertise: We have carefully selected an auditor consultancy that has significant experience and expertise in the hospitality, sustainability, and green certification domains.
ISO Certification: Our auditors hold relevant ISO certifications, such as ISO14001 Environmental Management and ISO50001 Energy Management Lead Auditor accreditations. These certifications demonstrate their technical prowess and commitment to promoting environmentally responsible practices.
Continuous Professional Development: Our auditors engage in ongoing professional development, including workshops, training sessions, and industry conferences. This continuous learning approach keeps them up-to-date with evolving sustainability practices and certification methodologies.
Standardisation and Consistency: We maintain standardised assessment procedures and criteria to ensure consistency across all auditors' evaluations. This helps avoid discrepancies and ensures uniformity in the certification process.
Updated on: 27/09/2024
Thank you!